All sales are final. We do not accept returns for
refund or exchange, at the exception of items damaged in transit.
Refunds and Exchanges
To be eligible for a refund or exchange, you must
first email us within 7 days of receiving the products at
email@example.com with pictures of the damaged items, then return the
damaged item to us. Upon the receipt of the damaged item we will ship out a
replacement, if available. If a replacement is not available, we will refund
the full purchase price of your item.
Lost or Stolen Packages
Numinous Lights is not responsible for lost or
stolen packages confirmed to be delivered to the address entered for an order.
Upon inquiry, Numinous Lights will confirm the delivery to the address
provided, date of delivery, tracking information and shipping carrier
information for the customer to investigate.